Maximize ROI and ensure optimal system performance with SCSL’s expert-driven SAP Application Management Services, covering monitoring, incident resolution, and ongoing support.
Maintaining seamless functionality and peak performance of your SAP ecosystem is the key to extracting the total benefit of your SAP investment. Here at Star Computer Systems Limited’s (SCSL) SAP Application Management Services (AMS) we provide end-to-end support on a broad scale, ranging from monitoring and system stability to continuous innovation, all of which falls under strict SLA compliance. This helps your team to focus on the strategic goals while we facilitate the smooth operation of your SAP ecosystem.
We understand that the SAP enterprise resource planning (ERP) system is more than just a platform. It functions as the backbone of your business operations. Here at SCSL, we recognize the role of SAP and it’s role in uninterrupted performance that functions as a vital safeguard towards productivity that helps with navigating critical upgrades, complex migrations, or the rollout of new modules.
Our AMS serve as your safety net, ensuring stability and agility during the pivotal moments. As your trusted SAP support partner, we believe in preventing issues rather than only resolving them. Through optimization and multi tired support framework like (L1/L2/L3) each incident is addressed by experts tailored to it’s level of complexity. With us as your SAP enterprise support through proactive monitoring, you can have the freedom to innovate and expand elsewhere with minimized disruptions and relentless focus on delivering long-term ROI.
Stay ahead of issues with our proactive monitoring and maintenance services that preemptively prevents disruptions. Our preventive support includes:
Our well-structured multi-level incident management support ensures rapid resolution and minimal business disruption:
With us as your SAP consultants and proven ITIL-aligned processes, we ensure seamless support across all levels.
SAP AMS by SCSL is a comprehensive suite of services designed to support, optimize and future-proof your SAP environment. We deliver proactive monitoring, with continuous improvements and end-to-end technical, functional maintenance across the board. Ensuring your SAP system runs reliably and securely while supporting your business’s strategic growth.
We offer advisory services across a wide range of SAP solutions, including SAP S/4HANA, SAP ECC, SAP Business One, and various SAP cloud solutions. Our expertise covers different modules and functionalities within these systems.
SCSL’s Preventive Maintenance ensures your SAP environment stays ahead of issues through:Proactive monitoring of system health and performance.
Our preventive approach helps you avoid downtime, reduce risks, and extend the value of your SAP investment.
We take a collaborative and client-centric approach. Our advisors work closely with your team to understand your unique challenges and objectives. We leverage our deep SAP knowledge and proven methodologies to deliver tailored advice and actionable recommendations.
Incident
management deals with unplanned issues that effects the functionality of the
system. SCSL’s tiered support model ensure the expertise is applied to each
issue based on its complexity. This structure ensures fast, effective resolution
with minimal impact on your operation.
SCSL combines proactive maintenance with expert-driven incident resolution to ensure your SAP systems remain stable and responsive. Our ongoing optimization, performance tuning, and real-time monitoring help prevent issues before they escalate, significantly reducing unplanned outages.
Our AMS offering covers the full SAP stack:
Yes. We offer 24/7 support services to ensure global coverage and real-time issue resolution. Our flexible engagement models can be customized to your business hours, critical processes, and support needs.
We provide AMS solutions to a wide range of industries, including but not limited to:
Our cross-industry expertise allows us to tailor SAP support to your business model.
Yes. We offer 24/7 support services to ensure global coverage and real-time issue resolution. Our flexible engagement models can be customized to your business hours, critical processes, and support needs.
By choosing SCSL as your SAP outsourcing partner, you benefit from consistent technical expertise and the ability to quickly adjust to shifting business requirements, without the expense and complexity of running a full-scale in-house SAP team, maximizing your ROI.
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